Priyanka Bhatia is the operational backbone of Crafting Your Story, providing structure and excellence to all brand initiatives. As Head of Operations, she blends strategic planning with a people-focused approach to ensure each client’s experience is clear, consistent, and attentive from discovery to delivery.

With a keen eye for detail and a natural instinct for problem-solving, she transforms ideas into processes and processes into results. She integrates systems with storytelling, enabling the team to deliver impactful work while maintaining a strong client focus.

Priyanka leads with calm, decisive, and collaborative leadership. She builds operational rhythm, enhances team performance, and fosters an environment where creativity and efficiency thrive. Her efforts ensure CYS delivers powerful stories with precision, reliability, and an exceptional client experience.